SAMADHANजनता की बात, समाधान के साथ
CIVIC SERVICES · ENGLISH & हिन्दी

Your voice.
Our responsibility.

Spot a problem in your ward? Snap a photo, share the location and follow every update, all the way to the day it is fixed. One clear, accountable record for residents and ward offices.

जनता की बात, समाधान के साथ

Open the test app See how it works
  • Runs in any phone browser
  • No store download needed
  • English & Hindi
HOW IT WORKS

From a problem to a resolution, in three steps

Every complaint gets its own reference number and a visible history, so nothing gets lost and nobody has to chase.

1 · Report it

Choose the department and the problem, add a photo and the location. It takes under a minute.

2 · Follow it

The ward office assigns it to the right team. You see each status change as it happens.

3 · See it fixed

When the work is done, you confirm it. The whole history stays on record.

FOR RESIDENTS

Everything for your ward, in one app

Simple to use, in English and Hindi, on the phone you already have.

REPORT

Tap, tap, done. Reporting made simple.

Pick the department, then the category, with big clear tiles. Add a photo and the location and send it.

  • Department and category tiles that move forward as you tap
  • Photo and location attached to every report
  • A reference number for every complaint
TRACK

Know exactly where your complaint stands.

No more wondering. Each complaint shows who has it, what has happened and what comes next.

  • A clear timeline from reported to resolved
  • Notifications when the status changes
  • You confirm the fix before it is closed
YOUR CITY

More than complaints: your city, at your fingertips.

Stay close to what is happening around you, without leaving the app.

  • Local activities and ward announcements
  • Classifieds from people nearby
  • City places and information, in English and Hindi
FOR WARD OFFICES

A portal built for accountable service

Give every complaint an owner and a target date, and see the whole ward at a glance.

Illustration with sample figures.

Assign & trackRoute each complaint to the right department and watch target dates.
Reports & chartsFilter, chart and export the ward’s numbers whenever needed.
Roles & permissionsGive each team member only the access they need.

See it for yourself

Open the test version on your phone, register with a mobile number and report a problem. It takes a minute.

Open the test app
CONTACT

Talk to us

Questions, feedback, or want to bring SAMADHAN to your ward? Write to us.

contact@smadhan.com